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The Crew Hotel Medan, Medan

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From26US$ /night
Check-in
01Feb2025Select date
Check-out
02Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl Arteri Kualanamu No 15, Medan, Indonesia, 20552
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
16 m² 
Bed options:
1 Double bed
Landscape view
Shower
Air conditioning
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Standard Room
Max:
2 persons
16 m² 
Bed options:
2 Single beds
Landscape view
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Medan 10.8 mi
Airports
Kuala Namu International (kno) 5.2 mi
Train
Medan Train Station 10.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi

Guest Parking

  • Electric kettle

Room features

  • Sitting area
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jl Arteri Kualanamu No 15, Medan, Indonesia, 20552
Map view
Jl Arteri Kualanamu No 15, Medan, Indonesia, 20552
Nearby
Komplek HUB Commercial Bizpark
Magic Eye 3D Art Museum
500 ft
Jl. Bandara Kuala Namu
3d museum Kualanamu
500 ft

Reviews and Ratings

Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
Friendly staff
Great location
Dirty rooms
No window
5.6/10
Guest rating
Rooms
5.0
Location
9.2
Service
5.0
Dining
5.0
Guest reviews
5.6/10
based on 15 reviews
7.7
7.7/10based on 81 reviews
Anthony
United Kingdom, October  2024
5.0/10

I had an okay experience at the hotel. The location was fantastic, right near the airport and close to food outlets like KFC. However, the room I stayed in was a bit dirty and had no window, which made it feel a bit stale. The service, particularly from the cabin crew, left a lot to be desired. Overall, it’s decent for the price but not without its issues.

Rooms
5.0
The room was okay but a little dirty and had no window, which made it smell a bit stagnant.
Service
5.0
The service was unfortunately the worst I've experienced, especially from the cabin crew.
Location
9.0
The location is very close to the airport and near food outlets like KFC, which is super convenient.
Dining
5.0
Dining was really not good; I had a rather awful experience.
Facilities
5.0
The facilities were basic and left much to be desired.
Dennis
United States of America, October  2024
5.0/10

The hotel is conveniently located very close to the airport with free shuttle service, which is a huge plus. However, my room was a bit on the dirty side and lacked a window, making it feel a bit stagnant. The service was pretty disappointing too, which was a letdown. Overall, it’s good for a quick stay, but I wouldn’t recommend it for longer visits.

Rooms
5.0
My room was okay, but it could have used a thorough cleaning, and the lack of a window made the air feel a bit stale.
Service
5.0
Unfortunately, the service was the worst I've ever experienced; it felt very rushed and unhelpful.
Location
10.0
The hotel is super close to the airport, which makes getting in and out really easy thanks to the free shuttle service.
Dining
5.0
Honestly, the dining experience was pretty bad; the food just wasn't good at all.
Facilities
5.0
There weren't any outstanding facilities that I noticed during my stay.
Daniel
United States of America, August  2024
5.0/10

The hotel is very close to the airport, making it super convenient for travelers like me. However, the rooms were a bit dirty and had a stagnant smell since there was no window. Service was quick, but the experience overall left much to be desired, especially with the dining options being quite poor. It's certainly a decent place for a quick stop, but I expected more comfort and cleanliness.

Rooms
5.0
The rooms were okay but a little dirty and had no window, which made them feel a bit stagnant and polluted from the street outside.
Service
5.0
Service was very quick, but it felt like the worst part of my stay overall.
Location
9.0
The hotel is very near to the airport with a free shuttle service, which was a huge plus.
Dining
5.0
The dining experience was awful and definitely not good. I was really disappointed with the options available.
Facilities
5.0
I didn't really find any standout facilities that made my stay enjoyable. They felt pretty basic.
Carl
United States of America, August  2024
5.2/10

I had a mixed experience at this hotel. The location is fantastic, just a stone's throw from the airport with a free shuttle service. However, the rooms could use a little more attention to cleanliness, and the dining options were not impressive. While the service was quick, it left something to be desired in terms of friendliness. Overall, it's a decent place to stay if you prioritize convenience over luxury.

Rooms
5.0
The rooms were okay but a bit dirty and had no windows, giving them a stagnant smell.
Service
5.0
The service was among the worst I’ve experienced, though food service was quick.
Location
10.0
The hotel is very near to the airport, making it extremely convenient with a free shuttle service.
Dining
5.0
The dining experience was quite disappointing; the food was not good.
Facilities
6.0
The facilities didn't stand out, but the basic amenities were available.
Peter
United Kingdom, July  2024
5.2/10

My stay at the hotel was a mixed bag. The location is fantastic, just a stone's throw from the airport with a free shuttle service, which made things super convenient. However, the room left much to be desired; it felt a bit dirty and lacked a window, making it stuffy. The service could really use some improvement as well, but the breakfast yogurt was a nice highlight.

Rooms
5.0
The room was okay but a bit dirty and had no window, making it smell stagnant.
Service
5.0
The service was the worst ever; it seemed like they were struggling to keep things running smoothly.
Location
9.0
The hotel is very near to the airport and offered a free shuttle service, which was a huge plus.
Dining
5.0
Dining was not good, although the homemade yogurt was a pleasant surprise.
Facilities
6.0
The facilities were standard, but nothing stood out as particularly notable.
Edward
United Kingdom, July  2024
6.6/10

The hotel has a great location very close to the airport, which made my travels convenient. However, the rooms felt a bit stale due to a lack of windows and some cleanliness issues. The service I received was friendly, but there were instances where it could have been quicker. Overall, it offers decent value for money given its proximity to food outlets and the airport, but improvements are needed in room quality.

Rooms
5.0
The rooms had a musty smell and were a bit dirty; also, they lacked windows, which made the atmosphere feel stagnant.
Service
6.0
The cabin crew was friendly, but I experienced some delays that made the service feel less efficient at times.
Location
9.0
It's really close to the airport and near various food outlets, including KFC, which was quite convenient.
Dining
Facilities
Melvin
United States of America, May  2024
6.0/10

I had a mixed experience at this hotel. While it’s conveniently located near the airport and food outlets, the room left much to be desired with its cleanliness and lack of natural light. The staff was friendly, and I appreciated the quick service, but the dining options were quite disappointing. Overall, it's great for a short stay thanks to its location, but I wish the rooms were better maintained.

Rooms
5.0
The room was okay but a bit dirty and had no window, which made it smell stagnant. The door was also uncomfortable, and I could hear some pollution from the street.
Service
8.0
The service was quick and the staff were quite friendly.
Location
9.0
The hotel is very close to the airport with a free shuttle service, and near food outlets like KFC, making it very convenient.
Dining
5.0
Unfortunately, the dining experience was awful and didn't meet my expectations.
Facilities
5.0
I didn't notice any special facilities that stood out.
John
United Kingdom, May  2024
6.0/10

I had a mixed experience at the hotel. The location is fantastic, being very close to the airport and several food outlets, which is super convenient. However, the rooms were a bit on the dirty side and had a stale smell due to lack of windows. The service was friendly, but the dining options left a lot to be desired, especially the quality of food. Overall, it could be a good choice if you need quick access to the airport, but it's not ideal for a comfortable stay.

Rooms
5.0
The rooms were ok but a little dirty and had no windows, which made them feel stagnant and not very fresh.
Service
8.0
The staff was friendly and helpful, which made a positive impact on my stay.
Location
9.0
The hotel is in a great location, very close to the airport and nearby food outlets like KFC, making it super convenient.
Dining
5.0
Dining was not good at all; the food quality was awful and definitely needs improvement.
Facilities
5.0
Facilities were basic and did not really impress me, so there's room for enhancement.
Keith
United Kingdom, April  2024
5.6/10

I really appreciated how close the hotel was to the airport, making my travels so much easier. The service, however, was quite lacking and definitely could use some improvement. The room was okay but had a bit of a stale smell, which wasn't the best experience. Overall, if you're looking for convenience, this place is suitable, but don't expect top-notch service or pristine rooms.

Rooms
5.0
The room was okay but had a slightly dirty feel and no window, which gave it a stagnant smell.
Service
5.0
The service I received was quite poor, which was disappointing.
Location
9.0
The hotel is very close to the airport, making it super convenient for travelers.
Dining
Facilities
Karen
United States of America, April  2024
7.4/10

The hotel is conveniently located very close to the airport and just a short walk to food outlets like KFC, which I appreciated. While the service was friendly and quick, my room was unfortunately a bit dirty and had a stagnant smell due to no windows. Overall, it was a decent place to stay for the price, but it could use some improvements, especially in the cleanliness department.

Rooms
5.0
My room was okay but a little dirty and had no window, which made it feel stagnant.
Service
8.0
The staff was friendly and the service was very quick.
Location
9.0
The hotel is very close to the airport, which was super convenient for my travels, and it's right near food outlets like KFC.
Dining
Facilities
Friendly staff
Dirty rooms
Show more
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Check-in
01Feb2025Select date
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02Feb2025Select date
Rooms and Guests2 Guests, 1 Room